30A Property Management
Dune Real Estate Company specializes in the luxury rental market and has an experienced team to meet the needs of the most discerning guests and owners. Our philosophy can be summed up in a single word “partnership”. We view owners as partners in managing their properties to generate the best financial returns, maintain and enhance property values and provide an unparalleled guest experience. You can trust us to be your local resource and single point of accountability that shoulders the burden of vacation rental management and views your property as we would our own. How we do that is what we believe differentiates us in the marketplace.
Generating the best financial return – Vacation rental owners see their properties as one of their most significant investments. To generate the best return on your invested capital we focus on growing the top line while maintaining tight expense controls; including:
- Performing a competitive market analysis of your current seasonal rates and pricing to strike the right balance that maximizes revenue and property occupancy.
- Marketing your property through our own website and SEO investments
- Utilizing 3rd party channels including VRBO, HomeAway and VacationRents.Com to broaden market exposure.
- Using a privately branded state of the art mobile application to broaden market exposure and improve guest communications.
- Introducing to this market proven dynamic pricing technology that optimizes rental rates based on time, availability, occupancy and seasonal factors; not unlike the methodology used by airlines, car rental firms and similar supply and demand oriented businesses.
- Directly providing maintenance and support services with our own workforce and reducing the expenses and reliance on more costly specialty sub-contractors.
- Charging one of the lowest management fees in the marketplace.
Maintaining and enhancing property values – Vacation property value is tied directly to the historical financial performance of the property, its appearance and cleanliness, and the ongoing investment in keeping your property looking fresh and good as new.
- First we protect your property by inspecting it thoroughly after every rental to safeguard against theft, damage and misuse.
- An annual maintenance audit and property review provides you with recommendations to make enhancements to the marketability of your property including seasonal clean-ups, recommendations for property upgrades and general good asset management tips.
- Complimentary off-season and post incremental weather property checks provide you the assurance that a trusted partner is checking in on anything that could negatively impact your investment.
100% Satisfaction Guaranteed – Risk free property management services.
- Your net vacation home revenue will increase or you can cancel your agreement at any time without penalty.
- Same day service response or we will not charge you for the service call.
- Housekeeping pledge “professional cleaning isn’t complete without your 100% satisfaction.”
Providing an unparalleled guest experience – Vacation property financial performance is largely dependent on satisfied and repeat renters who have significant influence on the marketability of your property based on referrals and guest reviews. At Dune we view providing guests “The Perfect Vacation” as our mission. How do we do that? It is all about service:
- Before arrival all guests are invited to download our free “Perfect Vacation” mobile app that allows them to check-in and check-out, get directions to the property, view area information including restaurants, activities and points of interest and even request concierge services. The app serves the purpose of improving communications with the guest before, during and after their stay which frankly we believe is a game changer and a significant source of competitive advantage for your property.
- When something does go wrong and the air conditioning fails or the appliance breaks, we have you covered with the area’s best trained and most professional Dune technicians. Self-performing service with our own workforce whenever possible ensures your guest gets responsive and professional service and that you as the investor maintain the lowest costs.
- Well defined service delivery processes for housekeeping, linens and other sub-contracted services with quality control, measurement systems and a continuous improvement culture ensures consistency of the guest experience and the elimination of those annoying service defects that can negatively impact guest satisfaction and future rebookings.
- Finally, whatever your guests need we are here to help satisfy. With one of the most comprehensive in-house concierge services on 30a we can help your guests with vacation planning, reservations and recommendations on just about any service you can imagine: from basic services like grocery shopping and restaurant reservations to specialty services including car detailing to get rid of the bugs accumulated on the drive down or planning that special beach photography shoot…one call handles it all.
Want to learn more?
To learn more about how Dune partners with owners to manage their properties to generate the best financial returns, maintain and enhance property values and provide an unparalleled guest experience, please call Bob Dickhaus, Dune’s owner manager to schedule a prospective owner briefing.
Dune Real Estate Company’s Owner Manager