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Rental Management

Rental Property Management

You can trust us to be your local resource and single point of accountability.

Generating the best financial return – Vacation rental owners see their properties as one of their most significant investments. To generate the best return on your invested capital we focus on growing the top line while maintaining tight expense controls; including:

Performing a competitive market analysis of your current seasonal rates and pricing to strike the right balance that maximizes revenue and property occupancy.

Utilizing 3rd party channels including VRBO, HomeAway, Airbnb, and booking.com to broaden market exposure.

Continuous revenue and pricing management using sophisticated yield management software and real time market data on occupancy, rates, and length of stay.

Marketing your property through our own website and SEO investments

Using a privately branded state of the art mobile application to broaden market exposure and improve guest communications.

Directly providing maintenance and support services with our own workforce and reducing the expenses and reliance on more costly specialty sub-contractors.

Maintaining and Enhancing Property Values

Vacation property value is tied directly to the historical financial performance of the property, its appearance and cleanliness, and the ongoing investment in keeping your property looking fresh and good as new.

First we protect your property by inspecting it thoroughly after every rental to safeguard against theft, damage and misuse.
An annual maintenance audit and property review provides you with recommendations to make enhancements to the marketability of your property including seasonal clean-ups, recommendations for property upgrades and general good asset management tips.
Complimentary off-season and post incremental weather property checks provide you the assurance that a trusted partner is checking in on anything that could negatively impact your investment.

100% Satisfaction Guaranteed – Risk free property management services.

Your net vacation home revenue will increase or you can cancel your agreement at any time without penalty.

Same day service response or we will not charge you for the service call.

Housekeeping pledge “professional cleaning isn’t complete without your 100% satisfaction.”

Making Guests Raving Fans

Vacation property financial performance is largely dependent on satisfied and repeat renters who have significant influence on the marketability of your property based on referrals and guest reviews. At Dune we believe in making our guests “Raving Fans” is our mission. How do we do that? It is all about service:

Before arrival all guests are invited to download our free “Happy Stays” mobile app that allows them to check-in and check-out, get directions to the property, view area information including restaurants, activities and points of interest and even request concierge services. The app serves the purpose of improving communications with the guest before, during and after their stay which frankly we believe is a game changer and a significant source of competitive advantage for your property.
When something does go wrong and the air conditioning fails or the appliance breaks, we have you covered with the area’s best trained and most professional Dune technicians. Self-performing service with our own workforce whenever possible ensures your guest gets responsive and professional service and that you as the investor maintain the lowest costs.
Well defined service delivery processes for housekeeping, linens and other sub-contracted services with quality control, measurement systems and a continuous improvement culture ensures consistency of the guest experience and the elimination of those annoying service defects that can negatively impact guest satisfaction and future rebookings.
Finally, whatever your guests need we are here to help satisfy. With one of the most comprehensive in-house concierge services on 30a we can help your guests with vacation planning, reservations and recommendations on just about any service you can imagine: from basic services like grocery shopping and restaurant reservations to specialty services including car detailing to get rid of the bugs accumulated on the drive down or planning that special beach photography shoot…one call handles it all.

FREE RENTAL EVALUATION

Want to learn more?

To learn more about how Dune partners with owners to manage their properties to generate the best financial returns, maintain and enhance property values and provide an unparalleled guest experience, please call Bob Dickhaus, Dune’s owner manager to schedule a prospective owner briefing.

Bob Dickhaus

Dune Vacation Rental’s Owner Manager
(850) 502-8339 or
bdickhaus@dunerec.com

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